Privacy Notice

Please read this privacy notice carefully as it contains important information about who we are, how and why we collect, use, share and store personal data, your rights, and how to contact us.

This privacy notice is written in both English, Malay and Chinese. If there is a discrepancy or inconsistency, the English version will prevail.

  1. Who We Are
    1. www.seoservicesmalaysia.com is a site operated by Lavardo SEO Services. We are registered in Malaysia under Business Registration No. 201803013237 (SA0462463-A).
  2. Personal Data Collected By Us
    1. We collect your personal data when you access our site, contact us, order, use our services or sign up for our newsletter.
    2. This information includes, among others, the following:
      1. your name, national registration identity card;
      2. your contact number, email address, mailing address;
      3. your website URL, industry;
      4. your banking information.
  3. How Do We Use Your Personal Data
    1. We do not sell or trade any of the personal data you have provided us with.
    2. We only use your personal data to:
      1. enroll you as a customer;
      2. process your order, including receiving payment from you, notify you of any updates regarding your order;
      3. manage our contract with you and notify you of any changes;
      4. comply with audit and accounting matters;
      5. improve the products, services and/or digital content we deliver;
      6. send you marketing communications from us and/or our business partners;
      7. recommend and send you communications about products, services and/or digital content that may be of interest to you; and
      8. respond to your inquiries, feedback or other requests.
  4. Direct Marketing And Newsletter
    1. When you sign up for our newsletter, register on our site or make a payment, we will use the information you provide to contact you regarding related products, services and/or digital content.
    2. We will continue to send you marketing communications for similar products and services if you do not opt-out of receiving them.
    3. You can opt-out from receiving marketing communications at any time by contacting us or using the “unsubscribe” link.
    4. Please note that if you ask us to stop sending you marketing messages, this will not prevent us from sending you communications that are not related to marketing activities.
  5. Whether Personal Data Has To Be Provided By You And Why
    1. All personal data provided to us are on a voluntary basis. However, certain information, such as your name, contact details and website URL, will be required to enable us to provide our services or fulfill our contractual obligations.
  6. How Long Your Personal Data Will Be Kept
    1. We will only retain your personal data for as long as it is necessary.
    2. How long we retain your personal data will depend on the purpose for which we collect your personal data and whether we have a legal obligation to retain personal data (example, accounting or tax purposes).
  7. Who We Share Your Personal Data With
    1. We may share your personal data with our service providers and affiliates who support us in our business operations and for the purposes set out in this privacy notice.
    2. Our service providers, affiliates and business partners will not use or disclose your personal data for any purpose other than the provision of services on our behalf and for the purposes set out in this privacy notice.
  8. Transfer Of Your Personal Data Out Of Malaysia
    1. Your personal data is stored in third-party hosting services in Malaysia, but we may transfer and store your personal data at a location outside Malaysia.
    2. We will ensure that the recipient of your personal data complies with the applicable data protection laws and this privacy notice.
  9. Keeping Your Personal Data Secure
    1. Appropriate security measures have been put in place to prevent accidental loss, unauthorized use, or access to your personal data.
    2. We restrict access to your personal data on a need-to-know basis. Those who process your personal data will do so only in an authorized manner and under a duty of confidentiality.
    3. Your password is the key to your personal data. Please do not share your password with anyone else. If you lose control of your password, your personal data may be at risk. If, for any reason, your password has been compromised or you believe your password has been compromised, please contact us immediately and change your password.
  10. Your Rights
    1. You have the right to:
      1. access a copy of the personal data we hold about you;
      2. request that any incorrect personal data be corrected or updated;
      3. to withdraw your consent and to request us to restrict the processing of your personal data; and
      4. object to the processing of your personal data for direct marketing purposes.
  11. Changes To This Privacy Notice
    1. We may change this privacy notice from time to time by posting the updated policy on our site.
    2. By continuing to access our site, you are deemed to accept these changes. If you do not agree to these changes, you must immediately stop accessing our site.
  12. How To Contact Us
    1. If you have any questions regarding this privacy notice or wish to exercise your rights, please do not hesitate to contact us at:
      1. [email protected]; or
      2. Suite: 33-01, 33rd Floor, Menara Keck Seng, 203 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

Last Updated On: 8 August 2020